Privacy policy

Pharmshala (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the “App”).
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the App.

1. Information We Collect
   Personal Data
   While using our App, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
   Email address
   First name and last name
   Phone number
   Educational details (College name, Target Exam like GPAT/NIPER)
   Profile picture/Avatar
   Usage Data
   We may also collect information that your browser or mobile device sends whenever you visit our App. This may include:
   Your device’s Internet Protocol (IP) address
   Device type and model
   Operating system
   Unique device identifiers
   The pages of our App that you visit
   The time and date of your visit
   Time spent on those pages
   Other diagnostic data
2. Use of Your Data
   Pharmshala uses the collected data for various purposes:
   To provide and maintain our App.
   To notify you about changes to our App.
   To allow you to participate in interactive features of our App (e.g., Quizzes, Doubt Solver).
   To provide customer support.
   To gather analysis or valuable information so that we can improve our App.
   To monitor the usage of our App.
   To detect, prevent, and address technical issues.
   To process payments for premium courses and notes.
3. Storage and Security of Data
   Your information is stored securely using Google Firebase (Firestore). We take reasonable steps to protect your Personal Data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
4. Third-Party Service Providers
   We may employ third-party companies and individuals to facilitate our App, provide the App on our behalf, perform App-related services, or assist us in analyzing how our App is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
   Firebase (Google): Used for authentication and database management.
   Razorpay: Used for processing secure payments for courses and materials.
   Fast2SMS: Used for sending OTPs and communication via SMS.
   Google Gemini AI: Used for AI-powered features such as the Doubt Solver.
   Social Media: Links to WhatsApp, Telegram, YouTube, and Instagram for community engagement.
5. Children’s Privacy
   Our App is designed for students (typically age 17+). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.
6. Changes to This Privacy Policy
   We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.
7. Contact Us
   If you have any questions about this Privacy Policy, please contact us:
   By email: pharmshala.in@gmail.com
   By visiting our website: https://pharmshala.in